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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / PO product receipt did...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

PO product receipt didn't generate voucher transaction

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Posted on by 50 Dollar Hollar 11
I have a product receipt that doesn't show a voucher transaction. I have been tracking this down as it was first brought to my attention by the inventory value report having a discrepancy with the trial balance. After finally narrowing it down the physical voucher shows up in the inventtrans table, but is missing from the voucher transactions. If I check the PO receipt journal and click the Vouchers tab nothing is showing. From another post it suggested checking the following which is all set correctly - 

Please check the following option:

1. Post Physical inventory and Financial inventory should be checked on Item model group.

2. Post product receipt in ledger should be enable in AP Parameter.

3. Post product receipt in ledger should be enabled in Inventory and warehouse management parameter.

4.Make sure there will not be any record under 'Subledger journal entries not yet transferred'. Make Batch transfer rule=Asynchronous under General ledger parameter.

I went back through the batch job history for the "Batch transfer for subledger journals" for the date and time that this should have posted. All the batches have a status of "Ended". None have generated an error. Is there anything else I could check? Any help would be appreciated. Thanks!

Categories:
Dynamics 365 Supply Chain Management
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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at
    Hi 50 Dollar Hollar,
     
    At your step 4, do you have pending records in the form Subledger journal entries not yet transferred? If so, ensure you have batch jobs in Waiting state for the job Batch transfer for subledger journals. You can also start the transfer manually from the Subledger journal entries not yet transferred page. 
  • 50 Dollar Hollar Profile Picture
    50 Dollar Hollar 11 on at
    There are no pending records in the Subledger journal entries not yet transferred.
  • Suggested answer
    Fasih Profile Picture
    Fasih 416 on at

    The issue of a missing voucher transaction for a product receipt in D365 can often be resolved by carefully reviewing key configurations. First, check that the posting setup for purchase orders is complete: navigate to Accounts Payable > Setup > Vendor Posting profiles to ensure everything is correctly defined. In the Item Model Group, verify that Post physical inventory and Post financial inventory are enabled. Also, ensure Post product receipt in ledger is activated in Accounts Payable parameters and Inventory and Warehouse Management parameters. Next, run the Subledger journal entries not yet transferred via General Ledger > Periodic tasks > Subledger journal entries not yet transferred to confirm no pending entries remain. If any exist, set the Batch transfer rule to Asynchronous in General Ledger parameters for smooth processing. Examine Batch jobs in System Administration > Inquiries > Batch jobs for any failures or warnings. Perform a recalculation of inventory values through Inventory Management > Periodic tasks > Closing and adjustment to ensure data consistency. Investigate the product receipt journal in Accounts Payable > Purchase orders > All purchase orders and confirm voucher integration by reviewing the Vouchers tab. Finally, run a Consistency Check from System Administration > Periodic tasks > Database > Consistency check and verify financial dimensions if applicable. For persistent issues, debugging the posting process may be necessary.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at
    Hi,
     
    Do you have only one occurrence of this issue or did it happen more? If it is only this one, do you know if there was an issue before where someone tried to correct data?

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