Hi. I am new to GP (version 8 here) and have dropped into supporting it without any history or resource at my disposal. I am barely scraping by with the requests. I have a request from a user which I am having a lot of difficulty understanding. Any help would be very greatly appreciated. The first request was sent by a manager:
"Jennifer needs access to A/R in Great Plains for Tom, Jeff, Harry & Joe."
then a followup request was sent by the user herself:
"Mark I am set up for my customers in Great Plains but I can’t get into Tom, Jeff's, Harry’s or Joe’s customers,"
So. I have no clue where to look for this. I keep exepecting to find an NTFS type ACL where I just give Jennifer permissions for the 4 guys customers but I don't see anything remotely resembling this. I don't even think I understand the request fully and have nowhere else to turn. Please help. TIA!
Mark
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