web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

Purging inactive customer records

(0) ShareShare
ReportReport
Posted on by 10

Can anyone give me some advice on how to purge customer records - short of deleting each one manually?  We have almost 30,000 records that are inactive.  I have database administrator access to the data so I can run sql statements against the tables.  We would be looking at last activity date and checking that the balance was 0 before deleting.  Has anyone else done this or is there a procedure already out there that I can use? 

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans