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Configure Dynamics CRM Online - Enter your domain name?

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Posted on by Robin De Bondt

Hello ,

When configuring Dynamics CRM from within an existing O365 deployment the first question our customer gets is:

Enter your domain name

*Domain

Example : contoso.com

What does this wizard means by domain name? Do we need to enter the customer's regular domain name, fe customer.com? Why do we need to enter a domain name here?

Thanks in advance

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Community Member Microsoft Employee on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

I also had this problem and nothing I entered worked. I then realised I was logged in to a hotmail account on the same browser and this was causing a conflict. I opened up an inprivate/incognito session, tried again and didn't get the message, just asked to confirm language, currency, etc. as expected.

Hope that helps!
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Saroj Das 3,355 on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

HI,

Please enter Microsoft.com in the Domain field. It will work.

Regards,

Saroj
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NicksTuk 1,833 on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

use the following URL:

http://www.microsoft.com/en-ca/dynamics/crm-free-trial-overview.aspx

don't use Concierge, scroll to the bottom of the page and click on No thanks, I'll get started on my own
Ayon on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Hi Robin,

Did you get a resolution for this query? I am also facing the same issue. Any knowledge article regarding the same can be helpful.

-Ayon
Community Member Microsoft Employee on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Hi Robin,

Did you ever get an actual answer on this? Everything online seems quite vague!

Thank you for your help.
Larry Merkelis 225 on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

I am getting the same issue - every time I try to access CRM from O365 it asks me to enter the domain and some other details and only then allows to progress to the CRM online instance. It works fine if log in directly to <domain name>.crm4.dynamics.com

It does not allow to access CRM admin from O365 portal either...

any ideas?
Sudheendran P L 5 on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Where to find the domain for microsoft dynamic CRM to get entered.
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Ragnar Hilmarsson 3,427 on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Hi

it is only used in dynamics subdomain.

so the url will be : yourdomain.crm4.dynamics.com
Robin De Bondt on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Hi guys,

To make things clear, I am not talking about configuring clients.

This is about configuring the CRM instance from withing the O365 portal. I configured multiple CRM environments and never came across this configuration page/question. Normally you have to select your unique name (xxx.crm4.dynamics.com) and set things like base language & valuta.

When this specific customer is trying to create his CRM instance the first question they get is "enter your domain name (fe contoso.com).

Robin
Robinson Moses on at

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RE: Configure Dynamics CRM Online - Enter your domain name?

Hello,

If it is the CRM for Outlook configuration then simply enter the Login ID and then proceed ahead,

Thanks,

Rob Moses