web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "An error occurred whi...
Small and medium business | Business Central, N...
Suggested Answer

"An error occurred while trying to display the report

(6) ShareShare
ReportReport
Posted on by MS-03120953-0 469
An error occurred while trying to display the report BC - when opening attachment on sales order in BC 26.5
Categories:
Microsoft Dynamics NAV
I have the same question (1)
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,794 Moderator on at
    Hi,
     

    Test in an incognito/private browser window to rule out caching/extensions.

  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,461 Super User 2026 Season 1 on at
    There have been a lot of reports from other users with this error so it seems like its a bug with printing reports. 
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,859 Super User 2026 Season 1 on at
    I tried the preview feature  in the BC26.5 W1 environment and there was no such problem. Is it a bug in some versions? Or is this PDF file too large?
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    Rishabh Kanaskar 6,219 Super User 2026 Season 1 on at
    Hi,
     
    This issue usually occurs due to browser rendering or session cache conflicts in Business Central 26.5, especially when opening report attachments.
    Workarounds:
    > Clear your browser cache and cookies, then retry.
    > Try opening the attachment in a different browser.
    > Export the report to PDF or Excel instead of previewing directly.
    > Close and reopen the BC session.
     
    If the problem persists across multiple users, it may be a regression or service issue in version 26.5, and you should log a support ticket with Microsoft.
     
    Thanks
    Rishabh
  • Suggested answer
    Nimsara Jayathilaka. Profile Picture
    Nimsara Jayathilaka. 4,958 Super User 2026 Season 1 on at
    Hi
     
    It’s a known intermittent issue affecting some tenants recently. Try clearing cache, switching browsers, and using the standard layout. If multiple users are impacted, it’s likely Microsoft-side, and raising a support ticket is recommended
     
    Thanks
    Nimsara

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,858 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,101 Super User 2026 Season 1

#3
Teagen Boll Profile Picture

Teagen Boll 707 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans