IT – Great Plains;
Lori Collin at the VMC Clinic has a PO016153 that says it is locked by another user and I do not see this. We are unable to process this invoice in Great Plains because GP believes this PO is being EDITED . Can you please help with this or let me know what should/could be done.
I have tried to “Reconcile” This PO in GP (attachment) and I have looked for any errors on the RCT032756 that is trying to be processed in the Purchasing Batch PC 11-11 LC. I find nothing wrong beside the fast that GP thinks a user is editing this PO. Thanks.
- Jennifer Solt
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