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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Urgent - Dynamics 365 ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Urgent - Dynamics 365 Portal Report - Which Contacts have Logged in and what Pages they have Viewed.

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Posted on by GRedhead 270

Hi all,

So I need some urgent assistance, I have a client who has a Dynamics 365 portal on which we need to get user login and page view reports.

We used to log when a user logged in by creating a record in the system every time the user's last successful login field was updated on their contact record. 

However, this field no longer updates when someone logs into the portal, a Microsoft update dealt with this, unfortunately.

So I need an alternative method to log when a contact logs in and ideally what pages they view in the portal.

Any suggestions are most appreciated, as we need to provide login reports to clients urgently.

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  • Suggested answer
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    Community Member on at

    Hi GRedhead,

    Yes. the Login tracking feature has been deprecated and is not supported.

     Analyze and resolve Portal Checker diagnostics results - Power Apps | Microsoft Docs 

    This functionality has been retired for portals with version 9.3.4.x or later. For more information, see the deprecation announcement published earlier: https://blogs.msdn.microsoft.com/crm/2018/03/20/portal-capabilities-for-dynamics-365-deprecated-features/ 

    In the article, Microsoft recommends using something like Azure Application Insights to capture that sort of information.

    To setup Azure Application Insights for web applications, you can refer following links:
    Or you can refer the following link if you don't want to use Azure Application Insights:

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