Running GP 2010 in the cloud. We have branches (set up as departments) across the US. We have one branch in Canada. Our Functional Currency is USD. All branches use USD except our Canadian branch which uses CAD as an Originating Currency.
Our service call module is posting invoices that are entered in CAD (Originating Currency) but when they post to the GL they post to USD (Functional Currency). We have a office ID for Canada setup as well as Tech ID, Currency ID, and all customers are setup with CAD as their currency. We have Canadian labor rates so no US customer would use the same rate as a Canadian customer.
After entering a service call (and it has been saved) when we hit the Totals button it is correctly showing the Originating and Functional currency amounts. Then when we post, it only shows Functional Currency being posted to Customer Card and to the GL.
I have looked at the setups but have to be missing something. Probably simple but running out of time to fix the problem. Any ideas?
Any help is appreciated. Thanks.
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