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Small and medium business | Business Central, N...
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Error only on first-time run: "The server "DynamicsNAV80" was unable to process the request. The application will now close."

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Hello

I am currently working with Microsoft Dynamics NAV 2015 on a pos system. After starting the computer and first starting LS Nav Start, I will receive the title error (The server "DynamicsNAV80" was unable to process the request. The application will now close.) and the application closes. If I rerun LS Nav Start the program will start without error and continue to run normally.

I am trying to find the reason for this error so that I can fix it, but so far I have been unsuccessful. I have already tried deleting user personalization and this has not solved the issue. I've listed the event viewer log below:

Type: Microsoft.Dynamics.Nav.Client.NavClientClosingException

Fatal: False

ShowError: True

Message: The server "DynamicsNAV80" was unable to process the request. The application will close.

StackTrace:

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)

     at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()

Source: Microsoft.Dynamics.Nav.Client.WinClient

HResult: -2146233088

----------------------------------

Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException

Message: The server "DynamicsNAV80" was unable to process the request. The application will close.

StackTrace:

     at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection(ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings)

     at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection(ConnectionRequest connectionRequest, UserSettings& userSettings)

     at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()

     at Microsoft.Dynamics.Nav.Client.ServiceConnection.Initialize()

     at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.InitializeService(IService service)

     at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionCore()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.OpenServerConnectionWithOneLoginAttempt()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitializeUISession()

     at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.SetupSessions()

     at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.InitCore()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.InitCore()

     at Microsoft.Dynamics.Framework.UI.ClientSessionCore.Init()

     at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.Run()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)

Source: Microsoft.Dynamics.Nav.Client.ServiceConnection

HResult: -2146233088

----------------------------------

Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavServerSessionException

Message: The server "DynamicsNAV80" was unable to process the request. The application will close.

HResult: -2146233088

----------------------------------

Type: System.ArgumentException

Message: An item with the same key has already been added.

StackTrace:

     at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

     at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

     at Microsoft.Dynamics.Nav.XmlMetadata.MetadataProvider.LoadLanguages()

     at Microsoft.Dynamics.Nav.XmlMetadata.MetadataProvider.GetLanguageIdByAbbreviatedName(String abbreviatedName)

     at Microsoft.Dynamics.Nav.Runtime.NCLCaptionStrings.CreateNCLCaptionStrings(String captionML, String defaultValue)

     at Microsoft.Dynamics.Nav.Runtime.NCLMetaTable.AssignFromMetaTable(MetaTable metaTable, Boolean databaseConvertedFromNav2013)

     at Microsoft.Dynamics.Nav.Runtime.NCLMetaApplicationObject.Populate()

     at Microsoft.Dynamics.Nav.Runtime.NCLMetadata.GetMetaApplicationObject(ObjectType objectType, Int32 objectId, Boolean requireCompiled)

     at Microsoft.Dynamics.Nav.Runtime.NavRecord..ctor(ITreeObject parent, Int32 tableId, NCLMetaTable metaTable, Boolean isTemporary, NavRecord sharedTable, String companyName, SecurityFiltering securityFiltering)

     at Microsoft.Dynamics.Nav.Runtime.NavSession.GetPersonalization()

     at Microsoft.Dynamics.Nav.Runtime.NavSession.Open(Boolean useUserPersonalization, Byte[] licenseToUse)

     at Microsoft.Dynamics.Nav.Service.NSService.OpenConnection(ConnectionRequest connectionRequest)

     at SyncInvokeOpenConnection(Object , Object[] , Object[] )

     at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

     at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.ErrorMappingCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Object[] inputs, Object[]& outputs)

Source: mscorlib

HResult: -2147024809

Thank you in advance

  • Suggested answer
    YUN ZHU Profile Picture
    82,981 Super User 2025 Season 1 on at
    RE: Error only on first-time run: "The server "DynamicsNAV80" was unable to process the request. The application will now close."

    Hi, I agree with Inge, this is not a standard feature of NAV, you should contact the partner. Below are their links.

    https://www.lsretail.com/

    Hope this helps as well.

    Thanks.

    ZHU

  • Inge M. Bruvik Profile Picture
    1,025 Moderator on at
    RE: Error only on first-time run: "The server "DynamicsNAV80" was unable to process the request. The application will now close."

    Because you are running LS Retail - a large partner developed add on to Dynamics NAV i will recommend you reach out to your LS-Retail partner for support with this case.

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