Hello guys,
do you know how I can set the filtering correctly in the "Create Reminders" function so that I do not remind all invoices in their different reminder levels, but can restrict the whole thing to the individual reminder level?
Example:
I have a customer that I want to dun.
There are already three registered reminders for three invoices.
Reminder A in dunning level 1 for invoice A
Reminder B in dunning level 2 for invoice B
Reminder C in dunning level 3 for invoice C
If I now click on the action "Create Reminders", I get a reminder in which all reminders are increased in their reminder level.
Reminder A in dunning level 2 for invoice A
Reminder B in dunning level 3 for invoice B
Reminder C in dunning level 4 for invoice C
However, I would like to limit the function so that I only increase the reminder whose last registered reminder has level 2.
I have tried this via the Cust. Ledger Entry tab and then set the filter to the value 2 for "Last registered reminder", but this is ignored. How do you do this?
Thank you ;)
