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Microsoft Dynamics 365 | Integration, Dataverse...
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Dynamics 365 Sales (msdyn_SalesApp) not installing

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ISSUE: Unable to install Sales due to error:

msdyn_SalesApp

NotProvided

Solution manifest import: FAILURE: The following solution cannot be imported: msdyn_SalesApp. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="1" schemaName="quotedetail" displayName="Quote Line" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="3" type="1" schemaName="salesorder" displayName="Order" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="5" type="1" schemaName="invoice" displayName="Invoice" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="6" type="1" schemaName="competitor" displayName="Competitor" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="7" type="1" schemaName="productsubstitute" displayName="Product Relationship" solution="msdynce_ProductManagement (9.0.4.0066)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="8" type="1" schemaName="invoicedetail" displayName="Invoice Product" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="9" type="1" schemaName="productpricelevel" displayName="Price List Item" solution="msdynce_ProductManagement (9.0.4.0066)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="10" type="1" schemaName="leadtoopportunitysalesprocess"...

Error code

-2147188685 

CAUSE:

This error normally occurs when trying to install Sales on instances without a database and enable the Dynamics 365 apps option. Please refer to - https://learn.microsoft.com/en-us/power-platform/admin/manage-apps  

pastedimage1684945946728v2.png

  • Once environment is created it is not possible to revert these configurations.

RESOLUTION:

To resolve this issue , you will need to create a new environment with database and enable Dynamics 365 apps to be able to install Dynamics 365 Sales Enterprise app on it - you can refer to this article for more details on these configurations https://learn.microsoft.com/en-us/power-platform/admin/create-environment#create-an-environment-with-a-database

I have the same question (0)
  • Verified answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Gilmeyer,

    Thank you for sharing, this will be very useful.

  • Verified answer
    MM-17070202-0 Profile Picture
    9 on at
    This explains why it doesn't install when you do NOT have a dyn db, but doesn't address if it just doesn't install even if you do.
  • Verified answer
    Muhammad Shahzad Shafique Profile Picture
    2,373 Most Valuable Professional on at

    You must create a new environment with the following settings:
     

    1. Include a Dataverse database
    2. Enable Dynamics 365 apps

     
    Microsoft Documentation:
    Create an environment with a database

     

     

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