web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Active Discussion

Dynamics 365 Sales (msdyn_SalesApp) not installing

(6) ShareShare
ReportReport
Posted on by Microsoft Employee

ISSUE: Unable to install Sales due to error:

msdyn_SalesApp

NotProvided

Solution manifest import: FAILURE: The following solution cannot be imported: msdyn_SalesApp. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="1" schemaName="quotedetail" displayName="Quote Line" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="3" type="1" schemaName="salesorder" displayName="Order" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="5" type="1" schemaName="invoice" displayName="Invoice" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="6" type="1" schemaName="competitor" displayName="Competitor" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="7" type="1" schemaName="productsubstitute" displayName="Product Relationship" solution="msdynce_ProductManagement (9.0.4.0066)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="8" type="1" schemaName="invoicedetail" displayName="Invoice Product" solution="msdynce_Sales (9.0.4.0076)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="9" type="1" schemaName="productpricelevel" displayName="Price List Item" solution="msdynce_ProductManagement (9.0.4.0066)" /><Dependent key="1" type="80" schemaName="msdynce_saleshub" displayName="Sales Hub" /></MissingDependency><MissingDependency><Required key="10" type="1" schemaName="leadtoopportunitysalesprocess"...

Error code

-2147188685 

CAUSE:

This error normally occurs when trying to install Sales on instances without a database and enable the Dynamics 365 apps option. Please refer to - https://learn.microsoft.com/en-us/power-platform/admin/manage-apps  

pastedimage1684945946728v2.png

  • Once environment is created it is not possible to revert these configurations.

RESOLUTION:

To resolve this issue , you will need to create a new environment with database and enable Dynamics 365 apps to be able to install Dynamics 365 Sales Enterprise app on it - you can refer to this article for more details on these configurations https://learn.microsoft.com/en-us/power-platform/admin/create-environment#create-an-environment-with-a-database

  • Verified answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Gilmeyer,

    Thank you for sharing, this will be very useful.

  • Verified answer
    MM-17070202-0 Profile Picture
    9 on at
    This explains why it doesn't install when you do NOT have a dyn db, but doesn't address if it just doesn't install even if you do.
  • Verified answer
    Muhammad Shahzad Shafique Profile Picture
    2,375 Most Valuable Professional on at

    You must create a new environment with the following settings:
     

    1. Include a Dataverse database
    2. Enable Dynamics 365 apps

     
    Microsoft Documentation:
    Create an environment with a database

     

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 174

#2
ManoVerse Profile Picture

ManoVerse 58 Super User 2026 Season 1

#3
Niki Patel Profile Picture

Niki Patel 42

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans