How to move paid items & payments from an OPEN state on Receivables Customer Inquiry to HISTORY

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Can you please tell me how to move the paid items as well as the payments from an “Open” state on the Receivables Customer Inquiry to “History”. I am printing statements and paid items are showing up because they haven’t moved to history.

Thank you.

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Richard Wheeler 75,852 Moderator on at

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Tools->Routines->Sales->Remove Paid Transactions

Normally I advance the date on the check one month in advance in the event of an NSF check

You can run this as often as necesary. It is usually run once a month during your monthly AR month end process. Personally, I have never cared for the word Remove because they are not being removed from GP just transferred to history.

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sueconrod 337 on at

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Just a word of warning. Once you run paid transaction removal you will not be able to "unapply" a payment against an invoice. Due to mistakes in accounting, I have seen customers run the paid transaction removal 6 months out from the date so that just in case they have to go backwards they can to the previous 6 months. All depends on how good your accounting staff is. And if you deal in any companies with international checks I have seen where it can take you 3 months before you know a check is "NSF" and there is no way if you have moved the payment to history to mark this as "NSF" without having to manually create your db's and credits.

And yes, I know the PTSL tool is available to unapply, but that is normally not used except in emergencies. So, do yourself a favor and play with this in a test company before you go marking everything and moving to history.

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Community Member on at

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Thank you

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