Hi,
I have a customer who uses tasklet scanners to enter the item references of the items in to the item card.
So far so good, if my GS1 barcode is (01)08411500115453(15)240800(10)31C392, the scanner (Honeywell) reads the proper barcode: 08411500115453.
But they also have /dummy/ scanners for their shop, the PowerScan PM9600 with keyboard (Datalogic), when they try to scan the barcode they get the long version, but Business Central does not recongnize this one: 0108411500115453152408001031C392
I have asked serveral times to help me with this to the supplier, but they can not help me to converse these codes.
Has anybody faced the same problem?
How can I fix this or what can I do?
My customers items are getting more and more of these GS1 barcodes.