Hello:
This GP 2015 R2 client has a modified Word template for customer statements.
In GP's Alternate/Modified Forms and Reports window, this report is the default.
And, this Word template is assigned to the company.
But, when we try to generate the template, the original Word template appears - not the modified.
Even if we assign the modified template to one customer, the original template is the one that is still generated for that customer.
The other thing that is interesting about this is that, if the statements are generated using the GP Web Client, the modified template generates. But, the original template is what generates for the Desktop version of GP.
Now, both the Original and Modified versions of the template are assigned as default for the company. But, when we remove the original template as the default, the statement then generates to a web interface!
Regardless of the version, how do we get the modified template to generate for customers?
Thank you!
John
