web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Email activity initiat...
Small and medium business | Business Central, N...
Unanswered

Email activity initiated from the contact card is not being recorded in the following interaction log entries

(0) ShareShare
ReportReport
Posted on by Miss_Bishan 15

Hello, does anyone know why the email activities trigger from contact card ( as shown in the picture below ) is not displaying in interaction log entries ?

And email activities trigger from sales quote for the same contact card  is recorded in the interaction log. Thank you. 

Categories:
Dynamics 365 Business Central
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,933 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,055 Super User 2026 Season 1

#3
Teagen Boll Profile Picture

Teagen Boll 640 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans