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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to Activate Sto...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Unable to Activate Store Commerce App

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Posted on by HS-14010421-0 2
Hi Expert,
 
While activating the store commerce app, facing below errors:-
 
 
 
Unable to fetch the latest number sequences from the online server. Please make sure the device has internet connectivity and try again.
 
 
Please suggest
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  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    Based on the error message, check whether the device you want to activate the app on has a stable Internet connection. Make sure there are no firewall rules or network restrictions preventing the app from accessing the online server. Check that you have configured the server's URL correctly. And you can refer to this document for troubleshooting: Point of sale (POS) device activation - Commerce | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana
  • CU04050103-0 Profile Picture
    CU04050103-0 8 on at
    Thanks for posting. I'm so much glad to know more about it. 
  • CU30040827-0 Profile Picture
    CU30040827-0 2 on at
    hi community members ,
     
    any luck fixing this error ? i am currently facing the same issue with no resolution at the moment.

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