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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Slow performance "...
Small and medium business | Business Central, N...
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Slow performance "Working on it" showing for BC

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Posted on by Atlantican 5

Our company just went live with Business Central software. One thing we noticed is that the loading speed is excruciatingly slow with the "Working on it" loading screen showing frequently. When trying to churn the Item Availability Report, it seems to take a long time to load with 6000 over lines taking roughly 1 second for each line. This would take up to 30 minutes just to produce the inventory report. Given that we are just onboarded with the live system, it is rather disappointing to realise that it takes this long to produce 1 report.

Are there any recommendations to speed up the system of our Business Central? All feedback are welcome.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Slow performance "Working on it" showing for BC

    Hello,

    Best is to raise this question to your Dynamics partner.

    Thank you.

  • Atlantican Profile Picture
    Atlantican 5 on at
    RE: Slow performance "Working on it" showing for BC

    Is there a need to change the compatibility level if we are only using 1 database that is being used for Azure Cloud OnPrem Business Central?

    I notice in the article it shows many different databases and that is why the compatibility level is changed. Not sure if I understood it correctly. Sorry for my lack of technical knowledge as I am just an end user

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Slow performance "Working on it" showing for BC

    Hi,

    Please refer the below link

    www.geeksforgeeks.org/.../

    https://learn.microsoft.com/en-us/sql/t-sql/statements/alter-database-transact-sql-compatibility-level?view=sql-server-ver16

  • Atlantican Profile Picture
    Atlantican 5 on at
    RE: Slow performance "Working on it" showing for BC

    Thanks for your fast reply! Yes our version is OnPrem. What does it mean by setting SQL compatibility higher on BC DB? Currently we are using Azure SQL database, could that be a reason it is running slowly. What needs to be set higher for the BC database? Really appreciate your answer, thank you so much!

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Slow performance "Working on it" showing for BC

    Hi,

    Is it On cloud or OnPrem version?

    if its OnPrem version, please check SQL comtability set it higher on the BC DB

    Or if it is Oncloud check if there is no customization done, otherwise talk to Microsoft support with help your development partner.

    Thanks.

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