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Small and medium business | Business Central, N...
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Facing issues in installing appSource application on on-premise

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Hi,

We have an appsource extension that we would like to install for a customer on-premise. The app installs just fine but the customer cannot access the pages of the extension (object range 70000000+).

We cannot install our development license on customer instance as they have other 3rd party extensions.

How is it possible for us to get the extension running in an on-premise installation.

Thanks!! 

  • Suggested answer
    YUN ZHU Profile Picture
    85,450 Super User 2025 Season 1 on at
    Facing issues in installing appSource application on on-premise
    Hi, looks like the same problem.
     
    Thanks.
    ZHU
  • Suggested answer
    Suresh Kulla Profile Picture
    47,791 on at
    Facing issues in installing appSource application on on-premise
    The object range  70,000,000-74,999,999 is strict restricted for apps in AppStore.
     
    Unfortunately, you cannot use the same object range that you have built for AppSource for On-Premise installation. You need to renumber them in a custom object range or obtain the On-Premise ISV object range to number them. What we did was use the Custom Object Range 50000-99999 to update our objects and utilize them in On-Premise. We are glad that we have an option in App.Json where you can restrict downloading the source or debugging if you are concerned about the security of our app.
     
  • Suggested answer
    Saurav.Dhyani Profile Picture
    14,316 Super User 2025 Season 1 on at
    Facing issues in installing appSource application on on-premise
    Hi,
     
    Objects in Range: 70,000,000-74,999,999 for Business Central Online Only. A on-prem Customer cannot install extension with objects within this range.
     
    For You Steps will be (AFAIK) - 
     
    1. Reach out to Microsoft to get purchase a new range of objects 1,000,000-69,999,999.
    2. Check with Microsoft that will it be a valid update if you change the object Number Microsoft will not have a problem.
    3. If yes, then renumber your extension objects with New Range (that works on On-prem and SaaS - 1,000,000-69,999,999).
    4. Then republish your app to AppSource for validation as update. 
    5. After app is live in AppSource then you can share app file for on-prem customers.
     
    This is technical possible because Object No can be changed and it's not a destructive change.
     
    Hope it helps.
     
     
  • Verified answer
    Brad_P Profile Picture
    1,549 on at
    RE: Facing issues in installing appSource application on on-premise

    Hi,

    On-Prem - On premise customers need to have their license file updated to include the app object range. On prem implementations still require the license for the objects and applications installed.

    On another note - I recall that the 70000000 range is reserved for SaaS only. For a hybrid app the range of the 1000000-69999999 needs to be assigned to the app.

    Reference: docs.microsoft.com/.../devenv-object-ranges

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