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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Block payment
Microsoft Dynamics GP (Archived)

Block payment

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Posted on by EMary 55

I have a problem in my GP Dynamics 2010.  There is a payment that can not be applied to the customer.  The payment t is blocked inside the system and I want to know how to unblock this payment.  

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  • Community Member Profile Picture
    Community Member on at

    can you explain blocked?  that is a interesting term......  Is it already applied?  (amount remaining 0.00)  what is the Status of the Payment in the Vendor Inquiry?  (Work, Open, Hist)

    I'll check back later to see if I can assist.  

  • L Vail Profile Picture
    L Vail 65,271 on at

    Hi,

    I'm betting Steve means Customer Inquiry. Like Steve, the term Blocked is not one I've heard before. Payments have been 'stuck', but block sounds like something  is standing in the way of allowing it to be applied.

    How does this 'blockage' manifest itself? If you bring up the payment in the Apply Sales Documents window, the right-hand side will show the Original Amount and the Unapplied Amount. Are these numbers different? Is the Unapplied Amount zero?

    Kind regards,

    Leslie

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