55
I have a problem in my GP Dynamics 2010. There is a payment that can not be applied to the customer. The payment t is blocked inside the system and I want to know how to unblock this payment.
*This post is locked for comments
Hi,
I'm betting Steve means Customer Inquiry. Like Steve, the term Blocked is not one I've heard before. Payments have been 'stuck', but block sounds like something is standing in the way of allowing it to be applied.
How does this 'blockage' manifest itself? If you bring up the payment in the Apply Sales Documents window, the right-hand side will show the Original Amount and the Unapplied Amount. Are these numbers different? Is the Unapplied Amount zero?
Kind regards,
Leslie
can you explain blocked? that is a interesting term...... Is it already applied? (amount remaining 0.00) what is the Status of the Payment in the Vendor Inquiry? (Work, Open, Hist)
I'll check back later to see if I can assist.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (