Hi,
I performed a migration to MS Crm 4.0 last month. Everything was working fine. Now when creating a new Contact or a new Lead, all users recieve the following error:
"The system could not log you on. This could be because your user record or the business unit you belong to has been disabled in Microsoft Dynamics Crm."
All users can still create and update all other entities. The problem comes up only when creating a new Contact or a new Lead. When updating a contact or lead that already exists, there is no problem. I tried enabling and disabling a user, creating another BU, but the problem didn't disappear.
When turning on the tracing of the Crm, i get the following:
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Process: w3wp |Organization:3999d099-a0cc-dd11-99b5-005056975add |Thread: 7 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ErrorInformation.LogError
at ErrorInformation.LogError()
at ErrorInformation..ctor(Exception exception, Uri requestUrl, Boolean logError)
at ErrorInformation..ctor(Exception exception, Uri requestUrl)
at AppForm.HandleSaveEntityException(Exception exception, FormEventId eventType, String url)
at AppForm.RaiseDataEvent(FormEventId eventId)
at EndUserForm.Initialize(Entity entity)
at CustomizableForm.Execute(Entity entity, String formType)
at CustomizableForm.Execute(Entity entity)
at ContactDetailPage.ConfigureForm()
at AppUIPage.OnPreRender(EventArgs e)
at Control.PreRenderRecursiveInternal()
at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest()
at Page.ProcessRequestWithNoAssert(HttpContext context)
at Page.ProcessRequest(HttpContext context)
at org_sfa_conts_edit_aspx.ProcessRequest(HttpContext context)
at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at HttpApplication.ResumeSteps(Exception error)
at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
>MSCRM Error Report:
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Error: Exception has been thrown by the target of an invocation.
Error Number: 0x80040225
Error Message: The specified user is either disabled or is not a member of any business unit.
Error Details: The specified user is either disabled or is not a member of any business unit.
Source File: Not available
Line Number: Not available
Request URL: http://localhost:5555/org/sfa/conts/edit.aspx
Stack Trace Info: [CrmException: The specified user is either disabled or is not a member of any business unit.]
at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckDisabledStatus(IUser user, IOrganizationContext context)
at Microsoft.Crm.BusinessEntities.SecurityLibrary.VerifyUser(Guid user, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.ExecutionContext.SetCaller(Guid callerId, Boolean setCallerLanguage)
at Microsoft.Crm.BusinessEntities.ExecutionContext.SwitchCaller(Guid callerId, Boolean switchAuditInfo, Boolean changeLanguageCode)
at Microsoft.Crm.BusinessEntities.UserContext..ctor(ExecutionContext context, Guid callerId, Boolean switchAuditingInfo, Boolean changeCallerLanguage)
at Microsoft.Crm.BusinessEntities.UserContext..ctor(ExecutionContext context, Guid callerId)
at Microsoft.Crm.Extensibility.ImageRetrievalStep.RetrieveEntityWithColumns(BusinessEntityMoniker businessEntityMoniker, List`1 columns, ContextEntityKey entityRequest, PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.ImageRetrievalStep.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Execute(PipelineExecutionContext pluginContext)
at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Create(BusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.CreateWithPipeline(IBusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.BusinessEntities.BusinessProcessObject.Create(IBusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.ObjectModel.ContactService.Create(IBusinessEntity entity, ExecutionContext context)
[TargetInvocationException: Exception has been thrown by the target of an invocation.]
at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IPluginExecutionContext context)
at Microsoft.Crm.Extensibility.PluginStep.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.Execute(String messageName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, PropertyBag fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.RequestBase.Process(Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.RequestBase.Process(CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.CrmServiceInternal.Execute(RequestBase request, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.InProcessCrmService.Execute(Object request)
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.ExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.CreateCommand.Execute()
at Microsoft.Crm.Application.Platform.DataSource.Create(Entity entity, Boolean performDuplicateCheck)
at Microsoft.Crm.Application.Platform.EntityProxy.Create(Boolean performDuplicateCheck)
at Microsoft.Crm.Application.Platform.EntityProxy.CreateAndRetrieve(String columnSet, Boolean performDuplicateCheck)
at Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId)
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I already tried creating a new BU but it didn't solve the problem. I also tried to import the database into another CRM deployment but the problem is still there.
Does anybody have an idea on how to solve this?
Thanks for your help!
