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Orders invoiced but not update or registered on customer Ledger

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When we invoice shiped orders, anumber of orders have been allocated an invoice number but the quanty invoiced has not updated.
Subsquently, when we try to invoice them again, we get an error messege that the invoice number xxx already exist.
 
 
Get shiped orders with requested delivery date up to 28/06/23
Select orders to invoice.
Invoice the orders using the post batch function.
Error messege appears - invoice xxx already exist.
 
 
  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 169 User Group Leader on at
    Orders invoiced but not update or registered on customer Ledger
    Try invoicing one order at a time. If you still have problems, you will need your partners assistance.

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