You’re offline. This is a read only version of the page.
100
Hello
A few days ago I had trouble logging into my account. Every time I tried to log in, the system kept telling me to create a new account. ( it was caught in a loop)
I contacted what I assume was the support centre regarding the issue.
I received an email asking me for my token string which I supplied.
However, when I now try to access my profile I get asked to enter my password, which I cannot remember.
When I try to recover my password the recovery email has changed to an AOL account which is not mine.
Any suggestions as to what might have happened?
Thanks
Here are some links that may be helpful to try and recovery your Microsoft Account:
Please let us know if that works for you.
If not, I believe you will need to try and contact Office 365 / Microsoft 365 support, as the account is not specific to Business Central.
Hi, This sounds strange, please try the following site again in Incognito mode/Inprivate mode of your browser.
Business Central Sign In | Microsoft Dynamics 365
Hope this will help.
Thanks.
ZHU
Are you experiencing this issue with a Microsoft account login being used for Business Central online / SaaS?
If so, I'd like to try and get you in touch with the Business Central support team.
Can you please contact me at steveendow (at) gmail, or through the Contact page on my web site?
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,232
Super User 2024 Season 2
#2
Martin Dráb
230,064
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (