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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MS Portal Cache issue ...
Microsoft Dynamics CRM (Archived)

MS Portal Cache issue - Does not shows the latest data

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Posted on by Yaqub Ahmad 220

Hi experts,

We are experiencing issues with MS Portal (Dynamics CRM 365 On Premise). The issue is that when we retrieve already saved data in MS Portals, it won’t show the latest records until the cache is cleared using portalurl/.../about and clicking the clear cache button. The problem is that it’s a manual process. We are looking for some automated solution. While googling I found 3 possible ways mentioned here https://rajeevpentyala.com/2019/05/09/ but none of them is working for us.

 

Does anyone else has experienced this issue? And do we have a solution to this problem?

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I have the same question (0)
  • Suggested answer
    Charles Abi Khirs Profile Picture
    Charles Abi Khirs 3,569 on at

    Hello,

    In the entity settings that you are using in the Portal, you can tick the check box "Track Changes".

  • Suggested answer
    Yaqub Ahmad Profile Picture
    Yaqub Ahmad 220 on at

    The issue has been resolved!

    For data retrieval from CRM we are using fetchxml from Portal and we are told that the queries are cached and so they need to be unique. Once the queries are made unique they started getting the latest data.

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