web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Marketing List - Is th...
Microsoft Dynamics CRM (Archived)

Marketing List - Is this possible?

(0) ShareShare
ReportReport
Posted on by Community Member

I have an Excel file of e-mail addresses that I want to create a marketing list off of. However, the catch is that I do not want these e-mail addresses to be anywhere in CRM except for the marketing list. I do not want a lead, company or contact created. Is this possible?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Royal King Profile Picture
    Royal King 27,686 on at

    There is no way to add just email address to Marketing list without creating account/contact or Lead.

  • Suggested answer
    Abed Haniyah Profile Picture
    Abed Haniyah 4,287 on at

    Hello SarahCom,

    As far as I know it is not possible, OOB you can only add Leads,Account and Contacts to the marketing list, what about creating a new filed on the Lead entity for lead classification then importing your list to the lead entity with a specific category then add them to a marketing list.

    Hope this helps,

    Abed.

  • Suggested answer
    Hamzeh Zawahreh Profile Picture
    Hamzeh Zawahreh 3,674 on at

    hello,

    The Marketing List just include one type of customer record, such as leads, accounts, or contacts. so you have to create then first then add yours emails.

  • Suggested answer
    Aileen Gusni Profile Picture
    Aileen Gusni 44,524 on at

    Sarah,

    Marketing List entity only supports 3 entities: Account, Lead, Contact

    If you want to send email or promotion you need to send to one of them

    If you want to have another entity, you need to use workflow or using the send direct email method.

    Thanks.

  • Community Member Profile Picture
    Community Member on at

    Hi Sarah,

    Please explain why you do not with for any of the email addresses to exists as leads/contacts? Are you concerned someone else might capture these records?

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Hello,

    Marketing list just like act a parent entity which can have three type of child entities account, lead, contact (but one type at a time), It does not store any details which can be use to send email so simply you can't do it.

    In order to send email from CRM you have to create some type of record as suggested by other already, so you could import your data in CRM if you want to send email from CRM application.

  • Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at

    Hello,

    It's not possible. There is no supported way to add  email address to Marketing list without creating account,contact or Lead

    Regards,

    R.Rajkumar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans