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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / When generating statem...
Small and medium business | Business Central, N...
Answered

When generating statements for multiple customers, I get message inconsistent read of fields - Last Statement number . How can I resolve?

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Posted on by JoseAnn 25

Unable to produce customer statements for multiple customers - error Inconsistent Read of field(s)

pastedimage1647007789258v2.png

Can anyone advise how to resolve?

Thanks Jose Ann

I have the same question (0)
  • Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,111 Moderator on at

    I am not able to read the error message in your screenshot. Can you try to make it bigger ?

  • JoseAnn Profile Picture
    JoseAnn 25 on at

    Thanks Inge. I attacBC-Customer-Statements-error.docx

  • Dallefeld Profile Picture
    Dallefeld 211 User Group Leader on at

    Trying just using a number not a text field and definitely no symbols.

    Is your customer number [tag:BANK059]?

  • Verified answer
    JoseAnn Profile Picture
    JoseAnn 25 on at

    Hi Kim

    It seems to be a cause.  The customer account #BANK059 was actually a duplicate and when I merged it in our test company, the error moved on to another customer number, which also has a special character.

    I will ask the receivables user to merge the accounts as they come  across the error and see if this resolved the problem

    Thanks

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