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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error 16 When Connecti...
Small and medium business | Business Central, N...
Answered

Error 16 When Connecting Bank Account to Online Bank Account in Business Central

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Posted on by Mubashir Hussain 126

Hi everyone,

I am trying to connect a bank account in Business Central to an online bank account using the standard steps we usually follow. I keep encounter the following error: My region and language on my setting is English (United States) 

"Error 16"

I am not sure what's causing this issue. Has anyone else faced the same problem? If so, is there any known workaround or solution?

Any help or suggestions would be appreciated.

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Categories:
Dynamics 365 Business Central
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  • Verified answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,175 Super User 2026 Season 1 on at

    Error 16 typically means that the request to Yodlee's bank feed service was blocked by their security system, often due to regional IP restrictions, network firewalls, or unsupported geolocation.

    Here's how you can address it:

    • Check your IP address and region – Yodlee may block connections from certain regions. Try accessing from a different network (VPN or alternate ISP in a supported region).
    • Verify firewall or proxy settings – Ensure your network or company firewall isn't blocking Yodlee’s domain: microsoftfl4.yodleeinteractive.com
    • Contact your Microsoft Partner – They can help escalate this with Microsoft/Yodlee if regional restrictions need to be bypassed.
    • You can also raise a support request directly through Microsoft support if you're in a supported country and still facing this error.
     

    ✅ Mark this answer as verified if it helps you.

  • Mubashir Hussain Profile Picture
    Mubashir Hussain 126 on at
    @Sohail Ahmed Thanks I just activated VPN and try to connect. it works. 

    Thank you for the reply. 
  • Sohail Ahmed Profile Picture
    Sohail Ahmed 11,175 Super User 2026 Season 1 on at
    @Mubashir Hussain Glad it helped you!

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