Using "Travel Charge" on Account form

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One of our requirements is to calculate travel charge(Mileage between service address & company address * 10). I'm wondering whether we can use "Travel charge" field on Account form under Field Service section. I cannot find any documentation around its usage. Can someone guide me on how to use these fields please?

Thanks in advance !!

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Community Member on at

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RE: Using "Travel Charge" on Account form

We need travel charge on Wor Order

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Thomas David Dayman 11,323 on at

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RE: Using "Travel Charge" on Account form

Hi,

Maybe this article will help you? community.dynamics.com/.../field-service-calculating-engineer-pay

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MOPO 237 on at

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RE: Using "Travel Charge" on Account form

Hi Jogendar,

If you want to invoice "travel" you need to create a workflow that creates a new work order product on the work order before invoicing. Info on "Account" and "Actuals" on the work order is used to calculate.

You can activate this workflow i.e. when system status on the work order changes from "Open - In progress" to "Open - Completed". You will get all info from "Actuals" on the work order. Look at "Actuals" with "Transaction Class" = "Time".

Please remember there can be several postings in "Actuals" marked as "Time".

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Alessandro Graps 2,664 on at

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RE: Using "Travel Charge" on Account form

Hi,

I don't understand the question but mybe here you can see how use the field :

community.dynamics.com/.../field-service-accounts-billing-and-service

Thanks

A.G-

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