Good morning! Our Dynamics CRM was auto-updated over the weekend. Our current version is 1612, 8.2.1.207. I didn't see anything in the documentation about anything that might affect the use of connection adapters/connectivity software like KingswaySoft or Scribe -- but all of our processes are now failing.
I am able to log into CRM Online with my credentials without any problem, but both KingswaySoft and Scribe error.
The error from KingswaySoft is
KingswaySoft.IntegrationToolkit.DynamicsCrm.CrmServiceException: CRM service call returned an error: Metadata contains a reference that cannot be resolved: 'loganu.api.crm.dynamics.com/.../Organization.svc'. (SSIS Integration Toolkit for Microsoft Dynamics CRM, v7.4.0.6006 - devenv, v9.0.30729.1)
System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'loganu.api.crm.dynamics.com/.../Organization.svc'.
System.InvalidOperationException: There is an error in XML document (1, 1298).
System.Xml.XmlException: The maximum nametable character count quota (16384) has been exceeded while reading XML data. The nametable is a data structure used to store strings encountered during XML processing - long XML documents with non-repeating element names, attribute names and attribute values may trigger this quota. This quota may be increased by changing the MaxNameTableCharCount property on the XmlDictionaryReaderQuotas object used when creating the XML reader. Line 1, position 1298.
The error for Scribe:
![]()
The errors appear to be different, but odd that they both started at the same time and right after the update. Any idea what is wrong -- and what would fix both of them ? Thanks for any pointers you might be able to give!
Kristi
