web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Unanswered

While Installing Base app Getting this error

(0) ShareShare
ReportReport
Posted on by 5

Hi While Installing the Base app after Upgrading to BC 20 from Nav 2015 I'm unable to install is there any other way to solve this?

Install-NAVApp : Could not install the extension 'Base Application' by 'Microsoft' (version '20.0.231084.0') on tenant 'default' and company 'Elena' due to 
the following error: 'While opening company 'Elena', the following error occured: 'The Active Session does not exist. Identification fields and values: 
Server Instance ID='10311',Session ID='28''
AL stack trace:
"Return Software Versions"(CodeUnit 23019798).rdReturnISVVersion line 11 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).jfSetPackageVersion line 5 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).jfInsertDefaultPackage line 11 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).rdOnCompanyInitialize line 17 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).OnCompanyInitialize(Event) line 2 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).OnRun(Trigger) line 33 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).CompanyInitializeOnAfterLogin line 5 - Base Application by Microsoft
"System Initialization"(CodeUnit 150).OnAfterLogin(Event) line 2 - System Application by Microsoft
"System Initialization Impl."(CodeUnit 151).InitCompany line 5 - System Application by Microsoft
"Company Triggers"(CodeUnit 2000000003).OnCompanyOpenCompleted(Event) line 2
' and AL stack trace: 
"Return Software Versions"(CodeUnit 23019798).rdReturnISVVersion line 11 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).jfSetPackageVersion line 5 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).jfInsertDefaultPackage line 11 - Base Application by Microsoft
"Company-Initialize Events"(CodeUnit 23019075).rdOnCompanyInitialize line 17 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).OnCompanyInitialize(Event) line 2 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).OnRun(Trigger) line 33 - Base Application by Microsoft
"Company-Initialize"(CodeUnit 2).CompanyInitializeOnAfterLogin line 5 - Base Application by Microsoft
"System Initialization"(CodeUnit 150).OnAfterLogin(Event) line 2 - System Application by Microsoft
"System Initialization Impl."(CodeUnit 151).InitCompany line 5 - System Application by Microsoft
"Company Triggers"(CodeUnit 2000000003).OnCompanyOpenCompleted(Event) line 2
At line:1 char:1
+ Install-NAVApp -ServerInstance BC200 -Name "Base Application" -Versio ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Install-NAVApp], InvalidOperationException
    + FullyQualifiedErrorId : MicrosoftDynamicsNavServer$BC200/default,Microsoft.Dynamics.Nav.Apps.Management.Cmdlets.InstallNavApp

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,606

#2
YUN ZHU Profile Picture

YUN ZHU 931 Super User 2025 Season 2

#3
Jainam M. Kothari Profile Picture

Jainam M. Kothari 773 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans