Announcements
For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0
Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items.
Thank You for reaching out.
[/quote]If you will issue and insurance claim because you have broken the goods in your warehouse i assume it is not the vendors responsibility. So then you should just post the invoice as normal.
Then you have to adjust the inventory through an inventory journal as a physical inventory adjustment.
https://bc365.co/2021/12/26/physical-inventory-adjustments-and-counting-in-business-central/
The process will add cost to your income statement. And when the insurance claim is settled that will be posted as income in your income statement.
First, with the goods be replaced by the vendor?
Can you undo the receipt? If the item ledger does not have the full remaining quantity, you cannot undo the receipt. Hopefully you can and then the purchase order is ready for the replacement from the vendor. If your were able to undo receipt and the vendor is not going to replace , you can delete the PO.
Assuming you cannot undo the receipt, then yes process an invoice and credit memo.
Hi,
First the raise the Invoice against the Received material. Then Short closed the PO. Because material were destroyed in your warehouse, so there is involvement of vendor. Raise the invoice and paid amout to vendor.
Regards
Amit Sharma
Hi
1 option would be to invoice the receipt and then credit memo to reverse it
Hope helpful
For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0
Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items.
Thank You for reaching out.
Can you give further explanation?
André Arnaud de Cal...
294,190
Super User 2025 Season 1
Martin Dráb
232,968
Most Valuable Professional
nmaenpaa
101,158
Moderator