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Small and medium business | Business Central, N...
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How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

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  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,021 Moderator on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?
    [quote user="DSK_92"]

    Image

    For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0

    Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items. 

    Thank You for reaching out.

    [/quote]

    If you will issue and insurance claim because you have broken the goods in your warehouse i assume it is not the vendors responsibility. So then you should just post the invoice as normal.

    Then you have to adjust the inventory through an inventory journal as a physical inventory adjustment. 

    https://bc365.co/2021/12/26/physical-inventory-adjustments-and-counting-in-business-central/

    The process will add cost to your income statement. And when the insurance claim is settled that will be posted as income in your income statement. 

  • Suggested answer
    Dallefeld Profile Picture
    175 User Group Leader on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

    First, with the goods be replaced by the vendor?

    Can you undo the receipt? If the item ledger does not have the full remaining quantity, you cannot undo the receipt. Hopefully you can and then the purchase order is ready for the replacement from the vendor. If your were able to undo receipt and the vendor is not going to replace , you can delete the PO.

    Assuming you cannot undo the receipt, then yes process an invoice and credit memo.

  • Suggested answer
    Amit Baru Profile Picture
    3,029 on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

    Hi,

    First the raise the Invoice against the Received material. Then Short closed the PO. Because material were destroyed in your warehouse, so there is involvement of vendor. Raise the invoice and paid amout to vendor.

    Regards

    Amit Sharma 

    www.erpconsultors.com

  • jerome77 Profile Picture
    on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

    Hi

    1 option would be to invoice the receipt and then credit memo to reverse it

    Hope helpful

  • DSK_92 Profile Picture
    15 on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

    1307.Picture1.png

    For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0

    Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items. 

    Thank You for reaching out.

  • KTA Profile Picture
    1,200 on at
    RE: How do you treat "Goods Received but no Invoiced" if destroyed before invoicing in any ERP, (Be it Navision, Business Central, D365)?

    Can you give further explanation?

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