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KTA 1,200 on at

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Can you give further explanation?

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DSK_92 15 on at

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For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0

Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items.

Thank You for reaching out.

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jerome77 Microsoft Employee on at

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Hi

1 option would be to invoice the receipt and then credit memo to reverse it

Hope helpful

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Amit Baru 3,037 on at

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Hi,

First the raise the Invoice against the Received material. Then Short closed the PO. Because material were destroyed in your warehouse, so there is involvement of vendor. Raise the invoice and paid amout to vendor.

Regards

Amit Sharma

www.erpconsultors.com

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Dallefeld 225 User Group Leader on at

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First, with the goods be replaced by the vendor?

Can you undo the receipt? If the item ledger does not have the full remaining quantity, you cannot undo the receipt. Hopefully you can and then the purchase order is ready for the replacement from the vendor. If your were able to undo receipt and the vendor is not going to replace , you can delete the PO.

Assuming you cannot undo the receipt, then yes process an invoice and credit memo.

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Inge M. Bruvik 1,161 Moderator on at

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[quote user="DSK_92"]

For example in the Purchase order, Quantity = 10, Quantity to Receive = 5, Quantity Received = 5, Quantity to Invoice = 10, Quantity Invoiced = 0

Now, the received items are destroyed in the warehouse, as you can see these items are not invoiced. How to deal with this situation in the ERP to claim the insurance against these damaged items.

Thank You for reaching out.
[/quote]
If you will issue and insurance claim because you have broken the goods in your warehouse i assume it is not the vendors responsibility. So then you should just post the invoice as normal.

Then you have to adjust the inventory through an inventory journal as a physical inventory adjustment.

https://bc365.co/2021/12/26/physical-inventory-adjustments-and-counting-in-business-central/

The process will add cost to your income statement. And when the insurance claim is settled that will be posted as income in your income statement.

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