(?) "Help and Support not working.

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Posted on by Harsh Patel

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Hey, I recently upgraded from Business Central on-prem V19 to V20, but after upgrading I noticed the 'Help and Support' or (?) button not working. All the other buttons work just fine. Has anyone encountred this bug/problem before? Or anyone any suggestion for fix?

Thanks,

Harsh

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Valentin Castravet 28,572 Super User 2025 Season 2 on at

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(?) "Help and Support not working.

You can try this fix:

Alternatively, you can try firefox? Or upgrade to the latest CU if possible.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Gonzalo CEI 9 on at

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(?) "Help and Support not working.

I've the same issue but in bc24, how did you solve it?

I don't have an account in Yammer :(

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IU-23101044-0 10 on at

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(?) "Help and Support not working.

I am not a user of Yammer. Can u post the answer here.

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YUN ZHU 90,841 Super User 2025 Season 2 on at

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RE: (?) "Help and Support not working.

Hi, I've seen similar issues on Yammer (BC21), which were quickly resolved by Microsoft.
I think you can try to update the latest CU.

More details: https://www.yammer.com/dynamicsnavdev/threads/1949180372566016

Hope this helps.

Thanks.

ZHU

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