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Small and medium business | Business Central, N...
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Request to approve - emailing whole chain

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Posted on by 10
Hello,
 
we use approval user set up, as a chain for Purchase Quotes to be approved, before a PO is created.
 
We have had an anomaly, whereby a user has created a PQ, sent it for approval so status is pending approval, but then subsequently deleted the PQ.
 
This has then triggered an email notification to everyone in the chain, asking them to approve the purchase quote.
 
The purchase quote only existed once, but the email notification has the purchase quote requiring to be approved on three separate lines (same PQ number, vendor and amount)
 
Any advice on what may have caused this?
 
Thanks
I have the same question (0)
  • Suggested answer
    Dynamics_Decoded_Gokul Profile Picture
    487 on at
    HI, 

    I faced a scenario in different case. Ensure you have added response for adding Record Restriction which will help the record not to modify until the approve process is completed or cancelled. 
     
    and another way is keep a additional validation in code (customizing) ondelete - Saying status must be Open/Released 
     
    Thanks 
    Gokul
  • Jun Wang Profile Picture
    8,210 Moderator on at
    what happens if approvers approve all lines? 

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