Hello,
we use approval user set up, as a chain for Purchase Quotes to be approved, before a PO is created.
We have had an anomaly, whereby a user has created a PQ, sent it for approval so status is pending approval, but then subsequently deleted the PQ.
This has then triggered an email notification to everyone in the chain, asking them to approve the purchase quote.
The purchase quote only existed once, but the email notification has the purchase quote requiring to be approved on three separate lines (same PQ number, vendor and amount)
Any advice on what may have caused this?
Thanks