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Microsoft Dynamics CRM (Archived)

Sending CRM Email tasks according to UI local language using workflows

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Posted on by 170

Hallo Colleagues, 

in the sales process there is a phase where the responsible inside and outside sales receive system emails informing them about new qualified opportunities in order to handle them. I would like those emails to change languages according to user's local CRM interface language.

How would you achieve that without scripting/coding? 

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  • Verified answer
    ashlega Profile Picture
    34,477 on at

    Hi Hikmat,

     short answer is you can't do it - you'd need some other way.. Either create a custom workflow activity, or a plugin:

    community.dynamics.com/.../181461

     Or add a field to the user entity where you would set their language (but it can get out of sync with their preferences)

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