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Hi Team,
There is no Parental and Cascading relationship between Incident and custom entity, now when we are trying to create it, we are getting below error.
"Entity: XXX is parented to Entity with id: cd8fcd0c-663e-e911-a8f6-00224801a4ba. Cannot create another parental relation with Entity: Incident"
Previous relationship was Referential which we deleted and tried to create as Parental or Cascading relationship, as we were not able to update it.
Regards,
Pallavi
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An entity can only be the child in one parental relationship, and the error indicates that your custom entity is already the child in one parental relationship. The EntityId in the error indicates the entity that is the parent in the existing parental relationship. If you've OnPremise you can query the Entity table to get the name from the EntityId, if you're Online, then you can either query the metadata programmatically, or export a solution with all entities, and search for the entityIdin the customizations.xml file
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