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Hi,
Could you please help me to solve this problem please ?
I can't change the stage on my business process flow for old opportunities
I think that has happen since we migrated from CRM 2016 to Dynamics 365
Thank you
Camille
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I'm working with Camille, I did actually check the tables and noticed records are missing for opportunities created before migration ;)
I guess there are no other way than to try an build a custom query to create the missing records, as I don't find any fix provided by microsoft...
Hi James and thanks for your help.
I don't think the answer is what you suggest. I checked the database, and I notice that for the opportunities impacted there is a record in the "BusinessProcessFlowInstance" table but no record in the "OpportunitySalesProcess" table.
All newly created opportunities have got a reference in both tables.
My best guess, is that it is somehow a bug in the migration program, that did not properly update the existing opportunities.
However, i did not find any confirmation nor solutions to that issue.....
Rgds,
With your migration from 2016 to D365, Did you migrate any solutions from a sandbox instance to production? It could be that the BPF is referencing a related record that has different GUID in each system. Updating the BPF fixes the problem. So I would first open the BPF in the editor and find any references where it is setting a value (in my example it was products) and if a specific record is referenced, navigate to it in the new system to set the proper GUID. Then validate and save the BPF.
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