Workflow not displaying any fields for Contacts

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Posted on by CU23052011-0

Hello,

Environment: CRM 2015 (On premise)
Latest RU installed 0.2
Browser: IE11, Chrome

I have been struggling to resolve this issue without success. When a workflow is created and a step is added with a condition for the Contact entity the dropdown does not display any fields.

I have tried to create other workflows for other entities and it shows correctly. Any workflows where the condition points to Contact it will not display any fields. Also, I thought it might be the sitemap so I restored it to its default sitemap but no luck.

If you have any suggestions I can try I will be more than happy to try them.

Many thanks for your time.
nro

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flavia.takushi on at

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RE: Workflow not displaying any fields for Contacts

Hi Nro,

Please check if you have privilege to read records from this entity and also check if you have Field Level Security enabled for fields of Clients entity.

For more information about this CRM feature, please access:

technet.microsoft.com/.../dn832104%28v=crm.7%29.aspx

www.microsoft.com/.../set-up-security-permissions-for-a-field.aspx
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razdynamics 17,308 User Group Leader on at

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RE: Workflow not displaying any fields for Contacts

Hi Nro, it looks like you have customised the contact entity, apart from changing its name have you amended its relationship definitions?