Get back deleted lead that was in CRM Online?

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Are there any ways I can get back a deleted lead?

Can you point me in the right direction.

Thanks,

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Wayne Walton 13,728 on at

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RE: Get back deleted lead that was in CRM Online?

You might be able to talk to Microsoft Support, but I think they would have to roll back the whole database, which means you'd lose anything you've done since then.

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RE: Get back deleted lead that was in CRM Online?

Hey Wayne ,

Thanks for the Reply .

Is there any way I could backup the data from crm , and store it on site?

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Wayne Walton 13,728 on at

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RE: Get back deleted lead that was in CRM Online?

I'm sure you could do something like use Scribe to store data off-site, or maybe ask the CRM Online team for a backup of your data, if you don't need things nightly.

Microsoft keeps rather robust backups of your system, but it's against losing systems, not against user error. I don't think they have permission to touch individual records on the CRM Online side of things.

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RE: Get back deleted lead that was in CRM Online?

Thanks for the advice, I cam across Dynamic CRM Snapshot ,

www.cobalt.net/dynamics-crm-snapshot.

Have you or anyone used that?

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Aiden Kaskela 19,696 on at

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RE: Get back deleted lead that was in CRM Online?

CRM Snapshot has a recent update that will let you rollback records from the Audit history

http://blog.cobalt.net/thecrmlab/restore-audit-history-records-in-crm-using-snapshot

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