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Small and medium business | Business Central, N...
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Workflow

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I want to create a workflow for cases where a customer exceeds their credit limit. We have some customers with a 0 credit limit, which actually means they are allowed unlimited credit. For these customers, I want to set up a workflow so that whenever a sales order is created with COD (Cash on Delivery) as the payment method and the customer has a 0 credit limit, the system should require approval from an approver.

Please guide me on what the condition should be so that the workflow works correctly for customers who have a 0 credit limit and are using the COD payment method. Kindly provide the steps and the complete workflow setup so I can configure it.

Thank you.

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