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Microsoft Dynamics CRM (Archived)

Getting generic error in workflow .

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Posted on by 6

Hello All Experts,

I am getting the error message in the workflow, which has below stack trace.

Plugin Trace:

[Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.CreateEntity]
[CreateStep1]

Error Message:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: An unexpected error occurred.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>ef7d546e-08ab-476c-8d43-926dd81f101a</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>An unexpected error occurred.</Message>
<Timestamp>2018-01-25T06:02:38.8751091Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>ef7d546e-08ab-476c-8d43-926dd81f101a</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.InvalidCastException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3D764A75</Message>
<Timestamp>2018-01-25T06:02:38.8751091Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText>[Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.CreateEntity]
[CreateStep1]
</TraceText>
</OrganizationServiceFault>
at Microsoft.Crm.Workflow.Services.CreateActivityService.Execute(ActivityContext executionContext, CreateEntity createEntity)
at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

what will be the best approach to overcome this issue,

any suggestion will be helpful.

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I have the same question (0)
  • Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    Please provide the screenshot of your workflow setting

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