I didn't configure Microsoft authenticator app for login to Business Central Admin user (Trial).
When I try to login to the system it's asking " Open your Microsoft Authenticator app and approve the request to sign in."
How to reset the Microsoft Authenticator App ?
Please Help!
Did you ever find an explanation why multifactor auth. suddenly is active.
From yesterday we have same experience. I have already installed the MS Authenticator app, so it was no problem for me to log in, but I did not activate MFA, so it seems BC requires it even if it is not activated.
Here below you can see a screenshot that it is not activated (sorry it is in Danish, but I think you get the picture that mfa is in status "de-activated".
So if you got a solution I would like to know it.
Kind regards
Thomas Madsen Nielsen
Hello,
It seems that you locked yourself out from abc.com / abcx.onmicrosoft.com and there is only one account having the required administrative permissions. Best probably is to either recreate the trial via a new Office 365 account or contact Microsoft Office support.
Usually, you create a new trial and the domain name is something like abc.onmicrosoft.com. As a customer you purchase a domain plus SSL cert and add that to the abc.onmicrosoft.com Office 365 tenant and then you have Office 365 (based on what services you purchase) and you can get a trial of BC while you either logon with john@abc.onmicrosoft.com or john@abc.com.
If you already have an Office 365 domain and want to purchase BC, a CSP can help you to add the trial to your existing Office 365 domain / tenant.
Best probably is to start all over.
Hi, In my case Administrator cannot log in due to MFA, How I recreate the Trial environment of same domain User.
When try to recreate the same domain user " Looks like you're already a Microsoft customer. Sign in as john@abc.com to get Dynamics 365 Business Central with your account."
How I can remove the MFA from Admin user (Trial) without log in?
Is there any service Microsoft provide? because it's very valid issue it must some other way to resolve.
Hi, In any case, you need an administrator to be able to log in, and if the administrator cannot log in, I recommend recreating a trial environment.
More details about Turn off legacy per-user MFA:
Hope this helps.
Thanks.
ZHU
Hello,
Either via Office 365 portal (Admin) or via Azure AD portal using a Global Admin you can look up the user list and select Per-user MFA. From there you can edit the user and use Manage User Settings. Select Require selected user to provide contact methods again. As a general hint, is to always add a phone number and email so you can choose other options when authenticator app is not avaiable.
Direct link:
account.activedirectory.windowsazure.com/.../multifactorverification.aspx
Hope this helps.
Hi ZHU, For Turing off the MFA I have to login first but here I am unable to login because on the login it's asking the MFA which I didn't configure at my mobile app.
How do I off the MFA without login to the user. I changed the password but still it's coming and not letting me to login.
Please Guide
Hi, Below are instructions on how to turn on MFA, and you can find the same setting, just turn it off.
Set up multifactor authentication (MFA) for Dynamics 365 Business Central
Hope this helps.
Thanks.
ZHU
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