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Vendor Management App Fails To Update

Posted on by 17

We run the Microsoft Nonprofit Cloud. All of our updates have been painless until several weeks ago when the Vendor Management Anchor froze on v1.1.3.0 and no amount of tinkering has been able to fix it. It has been through 3 different layers of Microsoft Support folks to no avail. It would be considered a Power App I believe.

This is the error:

Name
VolunteerManagement
Start time
10/20/2022, 10:58 AM
End time
10/20/2022, 10:58 AM
Version
1.0.3.5
Publisher
microsofttechforsocialimpact
Operation
Uninstall
Suboperation
Upgrade
Result
Failure
More details
Error code
Exception message
Solution dependencies exist, cannot uninstall. DependencyCount : 1 RequiredComponentObject details: Type: SiteMap, ObjectName: , Id: 8f273832-bc0e-ed11-82e5-0022480ac201, ParentObjectName: , ParentId: 00000000-0000-0000-0000-000000000000, DependentComponentObject details: Type: AppModule, ObjectName: msnfp_VolunteerManagement, Id: 48d43b77-2f10-ed11-b83d-000d3a3bbfd3, ParentObjectName: , ParentId: 00000000-0000-0000-0000-000000000000

See less

Total operation time
6 sec
Patch
Yes
Managed
Yes
Overwrite customizations
No
Activity id
304fff3b-6bc8-4c53-b9d4-ddf0aa0962db

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