I have the same customer in BC and CRM with the same account ID/Cust Code. When I go to the customer card to couple the customer to CRM, I cannot find that Account in the "dataverse" field. I do not want to create a new account in CRM because it already exists there, I simple want to couple both records together. How can I do this without creating a new account in CRM? Anything I can update in the BC tables to force the couple?
Thanks,
NAV2BC