Address not saved in contact

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Posted on by Anandhcrm

Hi,

I have created a plugin such that whenever an account created, a default contact will be created. It created successfully, but below red marked fields are not saved. Can you please tell me why ?

public void Execute(IServiceProvider serviceProvider)

{
try
{
IPluginExecutionContext _context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext));
IOrganizationServiceFactory _servieFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService _organizationService = _servieFactory.CreateOrganizationService(_context.UserId);
if (_context.InputParameters.Contains("Target") && _context.InputParameters["Target"] is Entity)
{
Entity entityAccount = (Entity)_context.InputParameters["Target"];
Entity entityContact = new Entity("contact");
entityContact["firstname"] = "abc";
entityContact["lastname"] = "xyz";
entityContact["jobtitle"] = "Consultant";
entityContact["emailaddress1"] = "abc@gmail.com";
entityContact["address1_line1"] = "new address1";
entityContact["address1_line2"] = "new address2";
entityContact["address1_line3"] = "new address3";
entityContact["address1_city"] = "new city";
entityContact["address1_postalcode"] = "123456";
entityContact["parentcustomerid"] = new EntityReference("account", entityAccount.Id); ;
_organizationService.Create(entityContact);
}
}
catch (Exception ex)
{
throw ex;
}
}

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RaviKashyap 55,410 Moderator on at

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Hi Anandh,

There is nothing wrong in your code. If the contact record is getting created then it will have the address fields.

1) Try creating a contact manually and see if address fields are visible. There may be some other process which is setting the these values as well.

2) Is it possible that you are looking for these values in some other address fields say address2_line1?

Hope this helps.

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Mahendar Pal 45,095 on at

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In addition to that make sure there is not client side code which is making these fields null in case it's blank when you open this record, did you check these fields under advanced find ?? in case these fields are blank on the form check if these values available over advanced find or not.

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Aric Levin - MVP 30,190 Moderator on at

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Try the following:

1. You can also add tracing to your code to validate values. Make sure that values exist in what you are placing in the address1_line1/2/3/city fields (as I am pretty sure you are not putting "new_address..." in the fields.

2. After you create the contact record, call the retrieve function on it, and check the values of those fields (prior to the plugin finishing the exection).

3. You can also try this from a console application, and see if you are getting the same results. Get the Guid of an account, and create a contact record that is associated with it. See if the address is there.

4. Enable Audit History on the Contact entity, and check for value changes in those fields.

Hopefully one of these will work.

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