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Microsoft Dynamics 365 | Integration, Dataverse...
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App for Outlook Checker does not open

Posted on by 10
We are using App for Outlook.
I want to clear the cache and do trouble shooting with App for Outlook checker.
Microsoft documentation says I should open D365 App for Outlook in Outlook. Then hit CTRL + ALT + Y. When I do this, nothing happens:
Check for issues using the Outlook Checker for Dynamics 365 App for Outlook (Dynamics 365 apps) | Microsoft Learn

Why doesn't the App for Outlook Checker appear?
 
Please help me.

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