GP Add-In missing in Developer Tab Word templates

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Posted on by Community Member

Hello,

The GP Field List options are missing in my developer tab in Word (Office 2010). I have followed the instructions in the Microsoft KB article that instruct how to enable the disabled add-ins, but unfortunately for me, my add-in is NOT disabled. I have uninstalled and re-installed the Add-in with no success.

Any other thoughts why it would not be showing up?

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Community Member on at

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RE: GP Add-In missing in Developer Tab Word templates

Did you get this solved? I am having a similar issue between GP 2015 R2 and Word 2016.

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Community Member on at

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RE: GP Add-In missing in Developer Tab Word templates

Unfortunately no. We opened a case with Msft and their suggestions were to uninstall and reinstall everything. We did, but no resolution.

It just keeps showing the GP add in as "inactive" and we cannot make it active, no matter what we do.

If you come up with something I'd love to know. I personally think it's a firewall or anti-virus issue, but we can't prove it.

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Bill Campbell 12 on at

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RE: GP Add-In missing in Developer Tab Word templates

So I encountered the same problem the other day with Office 2013 and GP2015 when I first did the installation - not being a big 'rules reader' I did what I needed in the order I had access. So, GP Add in for Word first, then installed Office

Ha, that failed

Uninstall Office

Remove the Add in for Word - I think I did anyway.

Reinstalled Office - who does not have 2 hours to waste - anyway --

Then installed Add in for Word

Then opened Word, open the Customize Ribbon bar - add Developer

It was not until I opened the TEMPLATE from TEMPLATE maintance that I found the GP Fields. They were not there the first time ( few ) that I opened Word - but now that I have the TEMPLATE open, I have the fields.

Hope that helps.

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L Vail 65,271 on at

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RE: GP Add-In missing in Developer Tab Word templates

Bill,

When you open Word does the Developer tab show up even when you do not have GP open (it should). I'm probably not reading this right. But scenario is you installed Office, installed GP, installed Word AdIn.

Launched Word, displayed the developer tab and it didn't show. But once you launched GP and opened a template to modify, it displayed?

Kind regards,

Leslie

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Bill Campbell 12 on at

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RE: GP Add-In missing in Developer Tab Word templates

Sorry, no - the Developer tab shows up with or without GP - my case might be different, but I think I might have missed the fact that the FIELD group does not show unless you have GP and have opened WORD from TEMPLATE

I think.

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Mick Egan 3,561 on at

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RE: GP Add-In missing in Developer Tab Word templates

Bill,

Make sure you have printed the GP Report first, in the Print Options select to save the XML File.

If the Field List is available in the Word Template, check the xml resource, if not the one you specified, then remove source, then add your source from your exported xml file.

Mick

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Community Member on at

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RE: GP Add-In missing in Developer Tab Word templates

My developer tab also shows whether I open Word just by opening it from the Program Files menu, or by opening the template through GP. My problem is that I don't see the GP add-in in Word at all, whichever way I open it.

I have exported my modified report to an .xml, but that's my problem - I can't import it to the template because the "Field List" and "Add Resource" options aren't available because the GP add-in in Word will not let me activate it.

I'm just not sure what else to do.

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Bill Campbell 12 on at

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RE: GP Add-In missing in Developer Tab Word templates

When you get to the XML file - have you dragged it over the TemplateGenerate.exe ( I think ) in the Dynamics folder - this should launch Word and convert the XML into a Word format for you.

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Mick Egan 3,561 on at

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RE: GP Add-In missing in Developer Tab Word templates

If Bill's idea doesn't work:

MS Word >> File >> Trust Center >> Trust Center Settings >>Addins.

Ensure nothing is marked, if marked then Unmark all.

Close Word and Relaunch.

Mick

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Community Member on at

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RE: GP Add-In missing in Developer Tab Word templates

Thanks guys. I have no problem creating a template, so I don't have to use the Template Generator, my problem is in Mick's suggestion. When I try to mark the Add-in, it looks like it lets me but it keeps it as Inactive (not even "disabled" like all the other posts related to this topic say). We have logged in to the workstation as the network admin, disabled firewalls and anti-virus software, but Word refuses to let me activate the GP add-in. It's installed, I can see it in the Add-ins, but it won't let me use it.

Microsoft support can't even figure it out?

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