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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Only one user getting ...
Microsoft Dynamics CRM (Archived)

Only one user getting : HTTP 400 Bad request

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Posted on by Community Member

Hello Experts,

Need your help in troubleshooting this issue.

One of the Dynamic CRM 2015 (on-prem) user recently started getting HTTP 400 Bad request, whenever tries to open the website.

Please suggest troubleshooting steps for this issue.

m_5F00_w_5F00_crm.jpg

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  • Community Member Profile Picture
    Community Member on at
    RE: Only one user getting : HTTP 400 Bad request

    Still not. 

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at
    RE: Only one user getting : HTTP 400 Bad request

    did below suggestions resolved your issue?

  • Suggested answer
    ARIFNIIT Profile Picture
    ARIFNIIT 1,391 on at
    RE: Only one user getting : HTTP 400 Bad request

    check for firewall or any other restriction for CRM url for this user's machine.

  • Community Member Profile Picture
    Community Member on at
    RE: Only one user getting : HTTP 400 Bad request

    Thank you Pranav. Thank you Rawish.

    Licence and AD profile looks good for user.

    User recently migrated to new system.

    User yet to confirm other things.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at
    RE: Only one user getting : HTTP 400 Bad request

    Hi,

    Try below:

    1. ask user to check on other system first.

    2. disable and enable the user back.

    3.make sure user as the correct AD profile.

    Regards,

    Rawish

    mark this answer as verified if helpful

  • Suggested answer
    PranavShroti Profile Picture
    PranavShroti 4,510 on at
    RE: Only one user getting : HTTP 400 Bad request

    Hi,

    you can check few things:

    --Does  this user have proper licence?

    --User domain got changed recently?

    --For this user, try to access the any static resource from browser like CRM logo image by giving full URL.

    Hope this helps,

    Regards,

    Pranav

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