web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Store operations POS a...
Microsoft Dynamics RMS (Archived)

Store operations POS and store operations Manager is not running

(0) ShareShare
ReportReport
Posted on by Community Member

Hi all,

 I recently installed RMS SO 2.0 in a windows 7 professional 32 bit edition PC. But i cannot open Store operations POS and store operations Manager. When i'm trying to open the above it is not but when i check in task manager the application is running .I tried with new user and run as Administrator also, but still i couldn't.

Please help me to solve this.Any help would be greatly appreciated.

Thanks

Bibin

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Usually when you stop it in Task Manager, it will come up the next time.

    If it is the POS that won't open and it stays minimized, you need to click Ctrl+F6 to resize the window dimensions.

  • Community Member Profile Picture
    Community Member on at

    Hi

    Thanks for your reply.But it is not opening and minimized.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Bibin.  Please check the following registry keys.  

    On Windows 64bit (most windows 7 and 8).

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowHeight

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowLeft

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowTop

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowWidth

    TransactionWindowHeight is your screen height, like 768

    TransactionWindowWidth is your screen width, like 1024

    TransactionWindowLeft  and TransactionWindowTop should both be 0, if not then please change to 0.  

    After you make these changes please close POS and restart.  

    if on Windows 32bit (like XP or your Win 7 32bit).  The keys are in a different place

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowHeight

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowLeft

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowTop

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Retail Management System\Store Operations\POSUser\Display\TransactionWindowWidth

  • Verified answer
    RMS Wizard Profile Picture
    RMS Wizard 1,205 on at

    Were you logged in as Administrator when you first installed RMS?

    If RMS runs fine on another PC on the network, try disabling any OPOS peripherals defined in Store Operations Manager, Database, Registers, Register list, select the affected station, Properties. Disable any peripherals. If POS and Manager then start fine, the issue is with one of the OPOS device drivers.

  • Community Member Profile Picture
    Community Member on at

    Hi,

    The problem with the scanner.If i disable the scanner from register it is working fine. I'm using symbol scanner. I couldn't connect the scanner.

  • Verified answer
    RMS Wizard Profile Picture
    RMS Wizard 1,205 on at

    Most Symbol scanners are USB plug and play and run in keyboard wedge mode. In this case there is no need to define a scanner device under register properties. You can confirm the scanner is a keyboard wedge device by testing it in Notepad.

  • Community Member Profile Picture
    Community Member on at

    Hi

    Thanks. Now it's working fine  . :)

  • Community Member Profile Picture
    Community Member on at

    can't log in to pos system I am running windows 7 and I can't log in to my POS system 2009 what can I do

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans