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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Is it possible to dele...
Small and medium business | Business Central, N...
Answered

Is it possible to delete old Notification Entries?

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Posted on by ScwB 19
For some reason, old notification entries were not cleared after the related records were approved. Now those old notifications are being resent every single time a new notification event occurs. E.g., when a new purchase invoice or GL approval is sent out, the notification email includes a list of the old notifications that say the record was approved. This only occurs in one of our BC companies, and I've traced it do these old notifications still showing in the Notification Entries page. Within our other BC companies, the Notification Entries page is either blank or only shows currently actionable notifications. There's no feature to delete the entries after selecting them, so I'm trying to find an alternative approach to clear them out. Any thoughts? This is occurring on BC on cloud v26.3.
Categories:
Dynamics 365 Business Central
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  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at
    As far as I know, the Notification Entry (1511) table, like the GL Entry table, cannot be directly deleted. This requires customization. I hope the following information can give you some tips.
    Dynamics 365 Business Central: Can we insert/modify/delete posted data (Posted Documents & Posted Entries) via AL???
     
    Thanks
    ZHU
  • Verified answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 22,128 Super User 2026 Season 1 on at
    In standard BC cloud there’s no UI option to delete old Notification Entries
    options are either to build a small AL cleanup report against table 1511 Notification Entry or raise a support ticket with Microsoft if they can do something.
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,417 Super User 2026 Season 1 on at

    Hi,

     

    In Business Central (v26.3 cloud), Notification Entries are typically managed by the system and aren't designed to be manually deleted through the UI. However, if old entries persist and are being resent with new notifications, this could indicate a data inconsistency or a workflow issue specific to that company setup.

     

    Here are a few suggestions you might consider:

     

    1. Check Notification Setup: Review the notification rules and workflow configurations for the affected company. Ensure that completed approvals are not being retriggered due to misconfigured conditions.


    2. Use PowerShell or API: If deletion is necessary, and you're comfortable with technical tools, you might explore using PowerShell scripts or the Business Central API to remove stale entries. This should be done with caution and ideally in consultation with your partner or Microsoft support.


    3. Contact Support: Since this behavior is isolated to one company and not reproducible in others, it may be worth raising a support ticket with Microsoft. They can help investigate whether this is a known issue or if a backend cleanup is required.



      4.  
     

    Please verify if this helps resolve your issue.

     

    Thanks and best regards,

    Daniele

    Note: This response was prepared with support from Copilot to ensure clarity and completeness.

  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 8,941 Super User 2026 Season 1 on at
    Not out of the Box for sure.
    If you want to customize just make sure this data you never need for any auditing.
  • Suggested answer
    Mansi Soni Profile Picture
    Mansi Soni 8,951 Super User 2026 Season 1 on at
    Hello,

    There’s no option to delete them in the UI, a customization is required for example, a small AL routine to mark those entries as handled.

    Hope this answer will help you as well!

    Regards,
    Mansi Soni
  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 11,169 Super User 2026 Season 1 on at
    This is not possible with standard Business Central  the Notification Entries page does not allow deletion. However, you can achieve it with a small AL codeunit that has delete permission on table 1511 "Notification Entry".
     
     
    codeunit 50100 "Clear Notification Entries"
{
    Permissions = tabledata "Notification Entry" = d;

    trigger OnRun()
    var
        NotificationEntry: Record "Notification Entry";
    begin
        if NotificationEntry.FindSet() then
            repeat
                NotificationEntry.Delete();
            until NotificationEntry.Next() = 0;
    end;
}
     
     
    ✅ Mark this answer as verified if it helps you.

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