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Microsoft Dynamics CRM (Archived)

Voice of the Customer Survey Response data extract formatting

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Posted on by 2,175

Hi all

Quick question. Is there a way to grab a raw data extract from Voice of the Customer survey responses so that the spreadsheet is in a format which groups the rows by survey response and have the questions as field columns above? An example of the format I would like it in is below:

Survey-extract.PNG

At the moment I've been getting around this by pulling a report via the question response entity instead of the survey response entity but they are grouped by questions instead of survey responses and I have to pivot them in excel to get it into a format I like. The only problem I encounter is when I get a question type that is a multi-pick in that instance, it gives me an error when I run a pivot through power query. Is there an easier way of going about getting a raw data extract in that format or will I have to transform it outside of the CRM?

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I have the same question (0)
  • STii Profile Picture
    52 on at

    Open VoC survey in CRM > … > Run Report > Survey Export > Export -button > Excel

  • Cecilia92 Profile Picture
    5 on at

    Is there a solution for this ? I also have the same issue. How did you pull a report via the question response entity?

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