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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Reversing Invoice
Microsoft Dynamics GP (Archived)

Reversing Invoice

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Posted on by KCL 10

Hello,

One of our users mistakenly transferred a sales order to an invoice. Nothing else was done to the sales order and the invoice has not been posted. They now want to "reverse" the invoice. Is it possible to do that? Or, must they simply delete the invoice?

We are using GP 2015 R2.

Thanks!

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I have the same question (0)
  • KCL Profile Picture
    KCL 10 on at

    Hi, In addition to deleting the invoice, is it possible to get the order back into an open status?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    The simplest solution is to void the invoice and then reenter the original order. Now the new order will get a new order number  as the original order has now moved into history. By voiding the invoice all inventory quantities will return to their original levels.

  • Suggested answer
    KCL Profile Picture
    KCL 10 on at

    Thanks Richard. We will do that.

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    Hi,

    Once you transferred the order to an invoice its already fulfilled so if you delete this invoice you cannot use the same order to transfer it again.  The only option you can create another sales order and transfer it when its ready to invoice.

  • babubaskaran@outlook.com Profile Picture
    babubaskaran@outloo... 12 on at

    sorry Richard I just posted and seen your reply.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    Not a problem, Babu. Getting the correct answer twice is not the worse thing that can happen.

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